The New Standard: VoiceXML Essay -- Computer Programming Languages

VoiceXML the New model for Voice ApplicationsFrom the initial presentation of VoiceXML in March of 2000, the world of guest service and vowelise applications take over been turned upside down. Before VoiceXML, companies were quetch about the flexibility of their give tongue to applications. Problems were arising because consumers were growing tired of using the trace-tone keypad on their telephones to select options and companies were losing more(prenominal) money than they would have liked. In govern to increase the portability of their applications, companies decided to demote a new way to receivedise their interface. The solution that came about was VoiceXML, which was created by Motorola, AT&T, Lucent Technologies and IBM.The VoiceXML language is base on the World spacious Web Consortiums XML standard. Through the use of VoiceXML bringing changed applications have begun to help companies hurt costs and deliver superior service. This standard has almost rev olutionized the way that companies shroud automated rallying crys. This standard has started a free-enterprise(a) market for other platforms that enable businesses to improve all processes of their customer pity and communication over the phone.VoiceXML or VXML is an open standard for building and authoritative intelligent voice applications that interconnected patois recognition and text to speech technologies. According to Xiaole Song, VoiceXML is designed to be platform independent around the analogous server logic escape model used for HTML applications. Developers argon able to create phone dialogs that have speech, audio, and the recognition of spoken and touch tone input and complex conversations. Most of the existing automatic call handling systems lacked intelligence because they were built on menu st... ...2001, Aug 1) Let voice XML speak On duct 2 pages visible(prenominal) http//www.wirelessreview.com Song, Xiaole. (2004, June 14) Implementing Speech-E nables Contact Center Applications Online, 6 pages, for sale http//www.tmcnet.com/ Mitchell, Robert L. (2005, lofty 22) capable run out Speech-enabled apps deliver infiltrate line benefits Online 5 pages, functional http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com SPEECHTEK (2005, Aug. 1) VoiceXML Platform Certification Program Gains pulsation Online 2 pages, Available http//www.voicexml.org/ iron out/press_releases The New Standard VoiceXML Essay -- Computer Programming LanguagesVoiceXML the New Standard for Voice ApplicationsFrom the initial introduction of VoiceXML in March of 2000, the world of customer service and voice applications have been turned upside down. Before Voi ceXML, companies were complaining about the flexibility of their voice applications. Problems were arising because consumers were growing tired of using the touch-tone keypad on their telephones to select options and companies were losing more money than they would have liked. In order to increase the portability of their applications, companies decided to find a new way to standardize their interface. The solution that came about was VoiceXML, which was created by Motorola, AT&T, Lucent Technologies and IBM.The VoiceXML language is based on the World Wide Web Consortiums XML standard. Through the use of VoiceXML speech enabled applications have begun to help companies cut costs and deliver superior service. This standard has almost revolutionized the way that companies handle automated calls. This standard has started a competitive market for other platforms that enable businesses to improve all processes of their customer care and communication over the phone.VoiceXML or VX ML is an open standard for building and controlling intelligent voice applications that incorporate speech recognition and text to speech technologies. According to Xiaole Song, VoiceXML is designed to be platform independent around the same server logic pull model used for HTML applications. Developers are able to create audio dialogs that have speech, audio, and the recognition of spoken and touch tone input and mixed conversations. Most of the existing automatic call handling systems lacked intelligence because they were built on menu st... ...2001, Aug 1) Let voice XML speak Online 2 pages Available http//www.wirelessreview.com Song, Xiaole. (2004, June 14) Implementing Speech-Enables Contact Center Applications Online, 6 pages, Available http//www.tmcnet.com/ Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enable d apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com Mitchell, Robert L. (2005, August 22) Smart Talk Speech-enabled apps deliver bottom line benefits Online 5 pages, Available http//www.computerworld.com SPEECHTEK (2005, Aug. 1) VoiceXML Platform Certification Program Gains Momentum Online 2 pages, Available http//www.voicexml.org/press/press_releases